Terms of service

Last updated: September 30, 2026

Welcome to VELANUI. These Terms of Service describe your rights and responsibilities when you visit, use, or purchase from our store and related services. By using our services, you agree to these terms. If you do not agree, do not use the services.

Access and accounts

You must provide accurate and current information when using our services. You are responsible for your account credentials and activity and may not transfer your account to another person.

Products and orders

We try to describe and display our products accurately, but colors and appearance may vary by device. Product descriptions, availability, and purchase limits may change without notice.

Submitting an order is an offer to purchase. VELANUI may accept, decline, change, or cancel an order. Your order is accepted only after we confirm it and process the required payment.

Prices and payment

Prices, discounts, and promotions may change without notice. The price charged is the price shown when the order is placed. Unless stated otherwise, prices do not include taxes, shipping, handling, customs, or import charges.

Shipping, returns, and refunds

Shipping times are estimates and may be affected by carriers, customs, weather, or events outside our control. Returns, exchanges, and refunds are governed by the policies posted on our store.

Intellectual property

Our store content, branding, images, text, and other materials are owned by VELANUI, its affiliates, or licensors. You may use the services only for personal, non-commercial purposes unless we give written permission.

Third-party services

Our services may include tools or links provided by third parties. We do not control those services and are not responsible for their content, availability, or practices. Review their terms before using them.

Privacy

Personal information collected through our services is handled according to the Privacy policy posted on our store. Shopify also processes information needed to host and provide the services.

Prohibited uses

You may not use the services unlawfully, infringe another person's rights, transmit malicious code, collect information without permission, misrepresent your identity, interfere with security features, or disrupt another person's use of the services.

Disclaimers and liability

Except where prohibited by law, the services and products are provided “as is” and “as available” without warranties of uninterrupted, secure, or error-free operation. Our liability is limited to the fullest extent permitted by applicable law.

Changes to these terms

We may update these terms by posting a revised version on this page. Continued use of the services after a change takes effect means you accept the updated terms.

Contact

Questions about these terms can be sent to us at info@velanui.ch or by phone at +41767403045.

Our business address is Gotthardstrasse 68, 6484 Wassen, Switzerland.